Frequently asked questions

The basics

Where can I find AmeriDrive?

Currently, AmeriDrive is available in Miami, Hollywood, Margate and West Palm Beach.

  • AmeriDrive @ Florida Fine Cars Miami: 2115 NW 2nd Ave, Miami, FL 33169
  • AmeriDrive @ Florida Fine Cars Hollywood: 1015 South State Rd 7, Hollywood, FL 33023
  • AmeriDrive @ Florida Fine Cars Margate: 5300 West Copans Rd, Margate, FL 33063
  • AmeriDrive @ Florida Fine Cars West Palm Beach: 1220 N. Military Trail, W. Palm Beach, FL 33409

How does AmeriDrive differ from renting, buying or leasing a car?

The cost of renting a car adds up fast. A common daily rate is $60-$100, and that’s before you factor in insurance costs, tax and miscellaneous fees. When you own a car, you have to deal with a down payment, registration, trips to the DMV, loan interest, maintenance, insurance costs—the list goes on. Not to mention the value of your owned vehicle depreciates over time. Plus, your needs may change, leaving you stuck with a car you barely drive or don’t really want. When you lease, you’re committed to a specific vehicle for the whole lease term, usually 12-36 months. Plus, you’re paying interest and tax on the lease. With AmeriDrive, there’s no headaches and no long-term commitment. All your car costs are bundled into a simple single subscription fee so there are no surprises. Whether you need a car for a week or a year, AmeriDrive membership is flexible.

How does AmeriDrive work?

Through our partnership with Flexdrive, our subscription service offer’s you the car you want, when you want it! Just pick a vehicle and drive it for a week, month or as long as you need. Avoid the hassle of buying and subscribe to AmeriDrive!

What’s the minimum subscription length?

You can subscribe to a car for as little as 7 days or as long as 28 days at a time. You don’t have to stop there, though—you can renew your subscription as many times as you’d like. Some AmeriDrive Members only need us week to week, and other for a longer time, but only you decide when to return or change your vehicle.

What types of vehicles does AmeriDrive offer?

A variety! While the majority of vehicles are full-size or mid-size late model sedans and compact vehicles, we also stock full-size and compact SUVs. Luxury cars and trucks are often available at all AmeriDrive locations. Download the app to see current fleet in your area. Can’t find the vehicle you’re looking for? Let us know by calling 800.FLO.FLEX (356.3539).

What are the total costs involved in a AmeriDrive membership?

  • A refundable security deposit to start your first subscription.
  • If you return the vehicle after your subscription ends, you’ll be responsible for a late fees.
  • If you return the vehicle in a condition that requires us to clean and/or recondition it, you may incur additional fees.
  • You’ll be responsible for any tolls or violations.
  • In some cases, your subscription may include a mileage limit. For subscriptions with mileage limits, you’d pay an additional fee for every hundred miles you drive over your limit.

Why do some vehicles have mileage limits?

Having reasonable mileage limits help us ensure that our vehicles stay in good condition so that we can keep you on the road. It also helps us keep our costs down, which in turn allows us to keep your subscription costs fair and reasonable.

Can I use a AmeriDrive vehicle to drive for ridesharing services?

At this time, our terms of use only cover non-commercial use. That means our vehicles can’t be used to drive for rideshare companies.

Getting in your first car

How do I apply for AmeriDrive membership?

Download the app and REGISTER. The app will walk you through accepting our membership agreement and capturing your driver’s license. Provide a credit card and review your details and submit. That’s it! You’ll be notified shortly on your approval status.

What are the requirements to become a AmeriDrive Member?

  • You have to be at least 25 years old.
    • Why? Since insurance is included with your subscription, this helps us keep our subscription fees affordable for everyone. In the future, we hope to offer insurance options for people under 25. If you have questions, call us at 800.FLO.FLEX (356.3539).
  • You have a valid driver’s license with at least 3 years of driving history.
  • You have credit card in your name so we can process your payments.
  • You have a mobile phone in your name so we can send you alerts.
  • You have a clean driving record from the past 3 years. That means no more than 1 minor violation in the past year or 2 minor violations in the past 3 years. If you have more than 1 major violation in the past 3 years, unfortunately we won’t be able to offer you Flexdrive Membership.
    • Why? Safe driving habits are incredibly important to AmeriDrive. This type of Membership screening process is another way that we are working to keep AmeriDrive subscriptions affordable for everyone.

When will I hear back on whether I’m approved for Flexdrive Membership?

Approvals typically go through within a few minutes. If you’re approved, you’ll receive an email notification with your next steps. In some cases, approvals may take longer, or you may need to provide additional information so we can process your application. If you haven’t heard back from us in 24-48 hours, please call us at 800.FLO.FLEX (356.3539), 9am-6pm ET Monday-Friday.

How do I reserve a car?

Use the Flexdrive app or click here to browse available inventory. Pick a vehicle you want to drive and tap REQUEST. Next, we’ll collect your subscription fee along with your refundable deposit and then you schedule your pickup time.

If you’re not already an approved Flexdrive Member, please apply for membership first. Once you’re approved, you’ll be able to follow the above instructions to get on the road.

What should I bring with me to pick up my vehicle?

Please bring your driver’s license along with the credit card you have on file with your AmeriDrive Membership.

How long will it take for me to pick up my vehicle?

Your vehicle pickup should take about 15 minutes.

Your Market Manager or representative will greet you and verify your license and payment card. Together, you’ll inspect the vehicle for damages. The Market Manager will walk you through how to take advantage of your AmeriDrive Membership, including how to handle maintenance, what to do if there’s an accident, etc. Then you’ll sign your subscription agreement and be on your way!

If you’re running late, please contact your pickup location. If you don’t have their contact details, call us at 800.FLO.FLEX (356.3539).

Can other people drive my AmeriDrive car?

No. The way your subscription works today is that only you—our approved AmeriDrive subscriber— are covered under your subscription’s insurance. Therefore, only you are allowed to drive your AmeriDrive vehicle. You will be personally responsible for anything that happens if someone else is behind the wheel.

Your subscription

Can I swap vehicles during my subscription?

Want to change cars? To request a swap, contact your local Market Manager, or call 800.FLO.FLEX (356.3539)

How do I renew my subscription?

You can renew your current subscription up to two days before it ends. In the app, just tap the RENEW button. From there, you’ll be able to select a subscription period, view pricing and pay.

How do I pause or cancel my subscription?

At the end of your current subscription, simply return your vehicle to your local Flexdrive by your subscription end date. You can also return your vehicle prior to the end of your current subscription period, but we do not pro-rate subscription fees based on early returns.

Can I return my vehicle by dropping it off after hours?

We strongly recommend that you return your vehicle during business hours. This way, you’ll be present for the check-in and inspection. If you absolutely need to make a drop-off after business hours, please call your Market Manager in advance at 800.FLO.FLEX (356.3539), Monday-Friday 9am-6pm ET, to discuss arrangements. Keep in mind that you won’t be able to dispute fees related to your return inspection if you’re not present for the inspection.

How does maintenance work?

For routine maintenance, AmeriDrive foots the bill! You may receive a courtesy call from AmeriDrive letting you know that it’s time for a tuneup. Or, you may notice an issue with how your vehicle is driving.

To make a service appointment, contact us at 800.FLO.FLEX (356.3539) for instructions.

How do I reach my local market manager?

Your Market Manager should provide you with their business card when you pick up your car. You can also call the main AmeriDrive’s Member Services line at 800.FLO.FLEX (356.3539), 9am-6pm ET, Monday-Friday.

How do I update account details like my payment method?

You can manage everything about your AmeriDrive Membership and Subscription through the Flexdrive app. Use the “My Account” section in the Flexdrive app to keep your contact info and payment details up to date.

Vehicle issues

What if my car breaks down?

If you feel unsafe, call 911 first. For issues like flat tires or dead batteries, call 866.353.9399 for Roadside Assistance. You can also dial this number through the Flexdrive app, plus it’s also printed on the Flexdrive Member envelope in your glovebox. Once you’ve received help from Roadside Assistance, please contact your Market Manager or AmeriDrive Member Support at 800.FLO.FLEX (356.3539) so we can discuss next steps.

I got into an accident. What should I do?

First, call the police to report the accident. Get the information of all other parties involved, including names, contact info and insurance policy numbers. Your insurance information is in the AmeriDrive Member envelope in your glovebox. Next, please call us at 800.FLO.FLEX (356.3539) to report the claim, and we’ll walk you through the next steps.

What if I get a ticket or don’t pay a toll?

You are responsible for covering the cost of traffic violations, citations or tolls that you may incur. Here’s how it works: since AmeriDrive is the registered owner of the vehicle, AmeriDrive will receive the bill for any tickets or tolls you incur, which we will then bill back to you at the end of your current subscription period. These charges will need to be paid in order for you to renew your subscription. If you have any questions about tickets or tolls, please contact AmeriDrive Member Services at 800.FLO.FLEX (356.3539).